This Verizon store is noted for its excellent customer service. Staff members are described as professional, friendly, attentive, and efficient. They are knowledgeable and patient in explaining plans and prices, helping customers find the best options for their money. Service is provided without wasting time or making customers feel rushed, even during busy periods. The team is skilled at solving problems in a timely and professional manner.
The new manager is awesome!!! I almost switched services because of the ridiculous experiences I’ve had at this place in the past - but it’s so much better now! :)
April 2026
Had a major problem, went into this store. I was nicely surprised to be greeted by a smiling ANDREW. He fixed my problem with a few minutes, and did it w a smile and not condescending. Customer service is alive and well with this young man!! Thank you Andrew.
March 2026
Top Notch customer service, will continue to make the commute to Ponca City, OK for all our account needs.
