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December 2023 by Glenda McCool
This branch is not what it use to be the young people you have now are lacking in experience I go thur the drive thru and it was empty took a while for them to get my deposit of one check and I waited and waited finally turned my car off. She came back and said nothing about taking so long and there were other people working too. This is not the first time this has happened . I’m thinking maybe it’s time for a change .
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November 2023 by bob Hansen
It's not a bad bank I guess I don't like it that you can't make deposits into the atm though.
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October 2023 by Yolanda Reed
Very nice and informative. Love my bank.
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September 2023 by Charlotte Donaldson
The women at the Tulsa, green country Federal credit union (in Prattville )are the best! So kind and helpful always no matter what time of day or night, :-). The banking here has been the best bank I’ve had.
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September 2023 by Nicole Camp
Never bank here!! I have a court order and they are denying it!!! I called and was not rude at all, but the two ladies I talked too were extremely rude and one even said “I don’t even care to hear this”
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September 2023 by Lisa Fisher
The Prattville Branch is so convenient. I love this location and the ladies that work there.
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August 2023 by Ryan Forrester
The Prattville branch is GREAT!! The one in sand springs not so much. Well, the tellers are good, but if you are trying to get a car loan, good luck ! You can not talk to anyone hardly! You have to do everything in the email. Well, I'm not an email person, so there is that.
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August 2023 by Harold Guinn
The best branch is the prattville branch they have the nicest girls always smiling and so willing to help no matter what
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August 2023 by Brandon Mclaughlin
Best customer service!! All of the girls do an amazing job! Thank you!
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August 2023 by Rick B
I've been a member since 1989, it used to be great credit union but has steadily gotten worse. Once I get my last loan satisfied (which will be soon), I will be moving my business to a different credit union.
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June 2023 by Rob Chapman
The tellers are nice. And there always helpful when I have to call.
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March 2023 by J Russell
The loan department has 0 customer service skills. They are friendly and warm until they run your credit. Then the true colors show.
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August 2022 by Mutt hound
The mortgage loan person never gets back to you. They lie about loan status and in general are not a good bank to deal with. I quit the loan and went to a whole new lender based on my dealings with this bank.
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August 2022 by Anthony R.
Horrible service and they charged me twice for the same purchase. so I got 2 over drafts fees and they would not work with me to reverse 1. being a dad of five and the sol provider $60 over draft is a lot I work hard to support my family. Also my online account did not even say I was over drafted it said I was at 0. I had no problem paying the 1 fee but 2 for the same thing is ridiculous!!! very disappointed I had to close both my accounts due to them not looking out for their customer. If your looking for a great bank this one ain't it!!!!!
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August 2022 by Jennifer inks
Heather from green country is a horrible person to speak with, she will literally discuss your business with everyone and talk to you like your dirt. This bank is horrible with customer service.
