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August 2025 by Kris Gossett
One of the worst phone stores to try and contact they messed up a order and now im stuck without my money back or my package cause they don't listen to details or answer there phone this is going to be the reason I switch fron this company
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June 2025 by Rxse Rxse
Nothing wrong with the workers great people it's the business I have had my same number for around 9 years the last 5 of those years I have been with metro they got rid of mine and three other members phone numbers on the plan I had not only that if u get the family plans some of the phones won't run the same speed and it just stays like that if u want a reliable phone company who cares about its customers it's just not the place I'm sorry to say
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March 2025 by Alexia Allen
I went in for an upgrade on a phone I've had for 4 years that had stopped charging, on march 9th . I asked the clerk for the cheapest upgrade. The initials on the receipt were MB (i didnt get the receipt until a day later w a new clerk) the clerk didn't speak English very well and wasn't well at listening to what I had wanted or understanding me. He offered me the A15 for $125 and said if I wanted to keep my phone number that it would be $250+ . I went back and forth with the guy and eventually paid it. He did not give me a paper receipt and said I'd get an emailed one, that I never received. He also upped my monthly plan by almost 15 dollars without a word to me. I went in the next day, today, and a nice man Joseph resolved the problem.
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February 2025 by Really Awesome
The guy was very helpful and extremely nice
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October 2024 by k m
Every time I come here it’s closed even though the hours say they’re supposed to be open. Does anyone even work here? There’s a car parked out front all the time, but the door is always locked and nobody is ever here.
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September 2024 by Robert Watts
Apparently me paying my mom's phone bill is some kinda security issue now? She is an older lady without a car she can't make it up to the store to pay it herself so I help her out by paying it for her. The guy at the shop today said he sent a code to my mom's phone but her phone is off so how is she going to be able to tell me the code? It seems like a really bad business practice to not let people pay there bills.
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May 2024 by therissa landis
The guy that was working there the day that I went in with very first on everything that I needed him for concerning my cell phone and Wi-Fi he was late though LOL
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January 2024 by Dave Croft
No one ever answers the phone
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September 2023 by Rachel Mcdaniel
Good location...
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May 2023 by Angela Boyett
Employees are really friendly
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April 2023 by Rachel Gritz
Went in the store to add a line to my account was told originally that the phone would be free ended up walking out paying over $180.
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March 2023 by Jason Rusco
Customer service was great very knowledgeable and really quick and easy
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March 2023 by R Gritz
Went in the store to add a line to my account was told originally that the phone would be free ended up walking out paying over $180.
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January 2022 by Austin Macdonald
Worst place to work at!You are under paid and the staff doesn't care about you. Metro by T-Mobile is the worst service!
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September 2021 by Signal Guy (Signal Guy)
Very helpful people.
