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September 2024 by Perla Guevara
The new employees are very friendly and helpful
The small children's area is very nice and the space for the little ones is appreciated
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April 2024 by J Russell
Absolutely the worst bank ever.... doesn't listen, then gives you the wrong information. FIL passed away... my husband is ON the account and they refuse to give him information or allow him to use the account. The tellers need educated in/on the laws and then given a course in communication. Took him 3 days for to get ahold of someone. This bank is a joke.
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April 2024 by Lil Aye
they say the hours they're there on Saturday is from 9am-noon but when I come miles out of my way to get my money out of my account to be able to pay Bill's there closed an I was there at 9:53
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March 2024 by Antony Hornberger
Ryan Keller and your entire staff is deplorably unprofessional POS.Made me fill out all those documents hound you down. Track you down after weeks on end you do do bean.Don't use this bank. They waste your time and don't actually work with you to get a loan and try manipulate your words to get you out of it.Ryan Keller get a different job
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December 2023 by Nikki Marshall
Apparently, you can't go into a financial institution with cash to exchange for a big bill. The cash was pushed back to me as they said, " we don't help nonmembers." Just FYI.
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August 2023 by Debra Myal
Friendly and quick
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March 2023 by Megan gasper
I went in with a $20 bill just asking for a roll of quarters my mother has an account there and you all wouldn't do it this is ridiculous you guys are horrible
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February 2023 by Megan Hall (Valkery2odinn)
I went in with a $20 bill just asking for a roll of quarters my mother has an account there and you all wouldn't do it this is ridiculous you guys are horrible
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January 2023 by jake palmer
I have been a member for over 20 years and have always had good service from the Ttcu family. I would like to take a minute to talk about my experience at the Sand Springs location with Calina Carter.In All my 48 years i have never felt so important in any service Industry situation.Calina is a Super Star with the way she treated me, so Professional, Intelligent and Very Efficient at her job. She went Above and Beyond and Definitely has so much Integrity and Work Ethic.Also while i was in the lobby making some phone calls I observed her Kindness and Professional Courtesy towards other customers.The way she handles her job should be the way All customer service Advisors strive to replicate.TTCU is Lucky to have such and Exceptional Employee !Thank You Calina for helping me understand my options and being a bright spot in my day.
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November 2022 by Darin Wooldridge
Great location and service! Yas is a pleasure to work with.
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September 2022 by Hunter Reavis
YAS WAS SUCH A GREAT HELP!!She was so kind and helpful!
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March 2022 by Josh Delozier
As a credit union they do a fantastic job, as for answering phones... I can't get a wait time any sooner than 30-45minutes and drive for a living. They hold payroll checks if you start a new job unless deposited in person.
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March 2021 by Regina Barsh
TTCU will try their best to help you in any situation. If there is a solution to be found, they will find it. Great Credit Union!
