“After buying several pool filters off Amazon that apparently had the filtration capabilities of a wet paper towel and the structural integrity of a gas station napkin, I finally admitted defeat and contacted Crystal Clear Pools. At this point, I had spent enough money on bargain filters to probably buy a small swimming pool. They went above and beyond helping me get a quality PJ160 filter that actually does what a filter is supposed to do. Who knew that was an option?! The difference in quality is ridiculous. Apparently, “compatible with your pool” and “capable of actually filtering water” are two entirely different things. The folks at Crystal Clear Pools were knowledgeable, patient, and incredibly helpful, even though my previous purchasing decisions probably qualified me for some sort of supervised shopping program. Moral of the story: Amazon is great for phone chargers and things you don’t mind throwing away, but when it comes to pool filters, leave it to people who actually know what they’re doing. Save yourself the money, frustration, and the urge to launch a defective filter into your neighbor’s yard. Call Crystal Clear Pools. Five stars, and I wish I’d found them about three filters and several questionable life decisions ago!”
“I want to throw a shoutout to the guy with face tats I think his name was Nicholas. I have never seen a man multi-task with that level of proficiency before in my life!! I noticed he was informing a supervisor on how the new system works maybe he should be a supervisor too! Nicholas is the only I go to when I’m ready to check out. He runs two registers faster than the others run 1. He was above and beyond!!”
“Couldn’t find what I was looking for but the sales guys help me find it thank yall for y’all’s help I wouldn’t have found with out all excellent customer service”
“It must be a great place to work because it is reflected in the continuous good attitude of the employees every time I come in over the years. And most of the time they have everything I'm looking for when I come in.”
“Couldn’t find what I was looking for but the sales guys help me find it thank yall for y’all’s help I wouldn’t have found with out all excellent customer service”
“Today I needed 4 bags of concrete mix, & 4 2x4x10' pressure treated so when I pulled into the back where most of the lumber is, and where the pressure treated lumber is under the awning immediately there were 3 yard hands ready to load me up, so they asked me what i was needing and they went & pulled what I asked for, all i had to do was go inside and pay for my order, then go get load checked out and headed for home, Excellent service!!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.