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November 2023
When my Chase credit card was having fraud charges, I decided to walk in here instead of calling the main customer service line. Glad I did! The employees took care of me and called Chase explaining what the issue was for me! Can’t beat this small town office that just happens to be a national bank!
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November 2023
I can’t EVER get anyone on the phone when I really need to!It’s not the local location it’s the so- called 24 hour customer service line!They ARE NOT 24 hours!Chase is having way too many issues!!!Banking is a pain!!!I’m having all kinds of issues with Chase and other banks as well!Customer Service SUCKS!!!
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April 2022
The people who work here are really good; they set up my account in literally 10 minutes and it took literally two minutes to set up my card. CHASE ALL THE WAY!