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November 2023 by Andrew FordGuy
When my Chase credit card was having fraud charges, I decided to walk in here instead of calling the main customer service line. Glad I did! The employees took care of me and called Chase explaining what the issue was for me! Can’t beat this small town office that just happens to be a national bank!
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November 2023 by Donald Harrall
I can’t EVER get anyone on the phone when I really need to!It’s not the local location it’s the so- called 24 hour customer service line!They ARE NOT 24 hours!Chase is having way too many issues!!!Banking is a pain!!!I’m having all kinds of issues with Chase and other banks as well!Customer Service SUCKS!!!
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April 2023 by Lupe Brown
The Best and friendly people
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April 2023 by Stuart
This does not seem like a genuine Chase branch to me. The staff are friendly but unable to resolve the simplest account problems. So many times now I have had problems with long-established accounts, then Chase phone representatives tell me to go into the branch, and the staff here are completely clueless. This seems to be simply a sales office to open accounts for students. Any other bank in Stillwater would be better than this one.
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January 2023 by Hannah Carlin
I’m so grateful to finally have a Chase bank here! The location is small yet super modernized and very clean! The tellers and managers here are some of the nicest people I’ve met! I personally interacted with Heather and her customer service is out of this world! She used my name, was extremely helpful and polite, and was happy to help me!
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September 2022 by Devon Patrick Simmons
Not even a few months into this account and my deposits have undergone extensive statutory preauthorization. Very frustrating to have funds, but not be able to access them. I understand that preauthorization exists for various transactions, but I am depositing checks from easily verifiable sources under $5000. I was told that they would speed up the process and call me by the end of the day. No call.They do their best here, and I'll stick around, but I feel that the largest bank in the United States should be less worried about small, four-digit transactions and more focused on how their policies affect individuals during economic hardship.
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April 2022 by Jackson Gardner
The people who work here are really good; they set up my account in literally 10 minutes and it took literally two minutes to set up my card. CHASE ALL THE WAY!
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February 2022 by Seren J.
They were very nice and made my account transition very easy. they even helped me get back money I didn't know I was missing!
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February 2022 by Lin Fan
Best bank ever, everyone here is wonderful!!
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December 2021 by Patricia Tandra Chen
JR and the team are very helpful!! Totally recommend the Chase bank in Stillwater ?
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November 2021 by Lemons TD
Johns team is the best.John is professional,welcoming and patient.
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August 2021 by William Hurt
I’ve only been to this branch once but the staff were very friendly and professional.
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March 2021 by doggi daddy
Best little bank in Stillwater !!! Employees are all very good at their jobs. Johnny is great also. They always address my concerns with promptness and professionalism. Great Bank. I HIGHLY RECOMMEND.
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February 2021 by Nia Jackson
Kenzie is the sweetest! So helpful and quick! Every time I come to a branch I make sure to attend this one, the whole staff is amazing and always checking on you. While waiting they keep you company, the hospitality here is another level. Best branch I’ve been to since I’ve been banking with chase!
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January 2021 by R.K. H
Best banking experience I've ever had!
