Lowe's Home Improvement: Your One-Stop Shop for All Your Home Needs Start your home improvement journey at Lowe's in Stillwater, OK. Whether you're looking for gardening supplies, new appliances, paint colors, or patio furniture, Lowe's has it all. The store is well-stocked and ready to assist you with your projects. However, some customers have faced challenges with Lowe's customer service and product availability. One customer ordered a pressure-assisted toilet three times, only to receive a broken or incorrect item each time, leading to a frustrating experience. Another customer was unable to find a specific water softener salt product, despite Lowe's carrying it. While the staff is generally friendly and helpful, some customers have reported difficulty finding assistance, especially in the power tool area. Employees may sometimes redirect customers to the store's app or provide limited information, rather than actively helping. Despite these occasional issues, Lowe's remains a go-to destination for many home improvement needs. Customers have praised the store's selection and the helpfulness of some employees who have gone above and beyond to assist them. With a little persistence, shoppers can usually find what they need and complete their projects successfully.
It can be hard to find customer service that can actually help without waiting an hour. No similar competitor in town
July 2026
Great customer service!! I bought a $129 rug for $30. Highly recommend this location.
June 2026
I asked different workers questions I had at the time all of them were very helpful and friendly. I really enjoyed my experience there. I've seen some people say just the opposite, but that wasn't the case. I had a very positive experience