ProValue.Net provides great internet service that runs great, even through storms. Customers report outstanding customer service and a great product. When calling, you are immediately greeted by a friendly human being without long waits on automated systems. The technical support team is knowledgeable, professional, helpful, patient, and kind, often going above and beyond to assist. Install technicians are professional and show up when scheduled. The company is known for resolving issues quickly, getting customers back up and running within minutes. They also demonstrate care by providing credits for service troubles. Many customers express high satisfaction, stating they would switch back instantly if possible and that ProValue.Net is leaps and bounds ahead of other providers. It is described as an excellent business run by great people.
Shawn went above and beyond the Call of Duty to assist me on Sunday, the 18th. He knew just what to do and we were back up and running within minutes of his returned call. Great Customer Service!
June 2023
Shawn went above and beyond the Call of Duty to assist me on Sunday, the 18th. He knew just what to do and we were back up and running within minutes of his returned call. Great Customer Service!
June 2023
I really like this company! We had an outage all labor day weekend and they credited us a whole half month for the trouble. Really nice of them
