Optimum, a telecommunications provider located in Stillwater, OK, offers a range of digital entertainment services, including cell phones, accessories, internet, TV, and mobile plans. Customers can visit the local store and receive assistance from the Retail Specialists, who provide live, in-person support. Optimum's services are known for their affordability and the availability of the largest and fastest 5G network for their mobile customers. While the majority of customers have had positive experiences with Optimum's services and customer support, some have encountered issues. Some customers have reported instances of rude or unhelpful customer service, as well as billing discrepancies. However, Optimum has been responsive in resolving these concerns and providing credit to affected customers. Overall, Optimum is a reliable provider of digital entertainment solutions, offering a wide range of products and services at competitive prices. The company's commitment to customer satisfaction is evident, with most customers expressing satisfaction with the quality of the services and the in-person support available at the local store.
Well where do I start the service is unstable you don't get the speeds you paid for you call them gat transfered straight to India and you bill increases every month went from $50 6 Months ago to just now $95.52 reasons unknown then charged another $500 Dollars to my card that I had to claim as fraud they are crooks and... read full comment
March 2024
This company is HORRIBLE!!! If you can avoid using these people… do so!!! 3 days without cable/internet that I am paying for and “they are sorry for any I conscience”. Use anyone but them, if at all possible. I live in a small town and have no other choice!
March 2024
There’s a reason all their reviews are 1/5 stars. They just make up an increased price every month. Finally moved on ✌?
