Optimum, a telecommunications provider located in Stillwater, OK, offers a range of digital entertainment services, including cell phones, accessories, internet, TV, and mobile plans. Customers can visit the local store and receive assistance from the Retail Specialists, who provide live, in-person support. Optimum's services are known for their affordability and the availability of the largest and fastest 5G network for their mobile customers. While the majority of customers have had positive experiences with Optimum's services and customer support, some have encountered issues. Some customers have reported instances of rude or unhelpful customer service, as well as billing discrepancies. However, Optimum has been responsive in resolving these concerns and providing credit to affected customers. Overall, Optimum is a reliable provider of digital entertainment solutions, offering a wide range of products and services at competitive prices. The company's commitment to customer satisfaction is evident, with most customers expressing satisfaction with the quality of the services and the in-person support available at the local store.
I called last night for a technician and they were on it the next day!!! Back up and running! Thank you optimum!
May 2026
The guys in the Stillwater store were extremely helpful! After dealing with customer service on-line I was not expecting too much. But I was pleasantly surprised! They were very friendly & got everything taken care of in about 10 mins after spending at least an hour on the phone trying to get help. Thank you Stillwater... read full comment
May 2026
Terrible company. Won’t let you cancel. Harassing, hard to understand. Don’t join them. Gunna report them to Better Business Bureau and stop paying bill.
