Assist Wireless provides affordable Lifeline wireless phone service for individuals and families with low income or those who qualify for government assistance or Veterans programs. Through the federally-mandated Lifeline program, the company offers free phones and subsidized services, giving access to emergency services, healthcare, childcare, education, and employment opportunities for those who might not otherwise afford a phone. Customers have praised the friendly and patient staff, noting that representatives are helpful, knowledgeable, and not pushy about upgrades. Many appreciate the improvements the business has made over the years, with some customers having been with Assist Wireless since 2010 or 2011. The staff's willingness to go above and beyond, along with their good customer service, has left a positive impression, making Assist Wireless a reliable choice for affordable communication services.