Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Oak Hill Inn and Suites
Oak Hill Inn and Suites is a motel undergoing renovations under new ownership. Many guests report positive changes, noting the new owners and management are doing an amazing job and care deeply about the property. The manager is frequently described as very nice and on top of any needs, often checking if guests require anything. Several staff members, including the owner, handyman, and housekeeping team, are highlighted for being the kindest people who go above and beyond to help guests feel safe and cared for. The housekeeping staff receives consistent praise for being incredibly efficient, friendly, and providing some of the best customer service, working hard to clean rooms that were previously neglected. However, experiences can vary significantly. One guest reported major issues with a specific staff member who was described as disrespectful, antagonizing, and unhelpful, hanging up on calls and refusing to address basic maintenance requests. Problems cited include malfunctioning television remotes, unavailable Wi-Fi despite it being advertised, and noise disturbances from other guests that were not addressed by management. This staff member's attitude was contrasted sharply with the generally positive and kind demeanor of other employees. The property features good lighting at night and security cameras. It is considered pet-friendly, which some guests appreciate. While some long-term guests felt completely safe and reformed from its past reputation, others felt their valid complaints were not tolerated. Overall, many guests recommend the inn, especially praising the dedicated housekeeping and management team, though acknowledging service can be inconsistent depending on the staff member encountered.
I've been here for 2 months and it's been great. New owners and the man̈ager here think Mark is always asking if I need anything clean room and the house keeping is always nice. Recommend to anyone.
March 2025
The new owners are doing an amazing job with this property. Mark the manager is very nice and on top of any needs. Such sweet maid service. I can’t express how grateful I am for this motel. The new owner ( Kevin ) has gone beyond caring for this place. It’s stil in renovations but I highly recommend checking this place... read full comment
May 2024
This place is amazing I absolutely love the staff Brian Derrick Stephanie and Warren are the nicest people they go beyond and above to help people I haven't seen any bed bugs and if something happens they help would recommend to anyone.
