Westlake Ace Hardware is praised for its outstanding customer service and knowledgeable staff. Customers often mention the helpfulness and friendliness of employees like Ryan and Joe, who assist with everything from pricing to equipment repairs. The store is recognized for its cleanliness and organization, making it a pleasant shopping experience. Shoppers appreciate the convenience of finding unique items, like odd screws and bolts, without needing to visit larger home improvement stores. The atmosphere is welcoming, with staff members who are happy to assist, ensuring that every visit is a positive one. Overall, Westlake Ace Hardware is a reliable choice for all hardware needs.
One of the few places to sell RecTec pellets. Always very helpful staff.
November 2025
A wonderful and helpful man named Ryan H prompted this review. I needed some help with pricing and he also helped me with the check out process and a return. Each time he was polite and efficient and very personable. He is an asset to this establishment and an ambassador to his profession.
October 2025
Ace is a great place to find the oddball screw, nut or bolt for projects. The staff is helpful. Another plus is that I didn't need to go see Louie at the home Depot or Lowe's.
