This branch is noted as a hidden gem with excellent customer service. Staff are described as kind, friendly, and professional, helping with complicated issues and providing efficient service, including printing debit cards on the spot. Specific praise is given for the live ATM service. However, some customers find banking here inconvenient, citing limited hours and frustration with phone service for simple tasks like checking a balance. While this location has the highest rating among area branches, some feedback indicates recent service issues and concerns about hours that feel like a disservice to customer care.
This branch is a hidden gem. Customer service is always excellent. Cheyenna P. Is the best. She helped our family deal with complicated issues and made it easy.
July 2025
Eric on the live ATM service is a BOSS!! He always gets me back to work on time when I stop by for my lunch break. He got my withdrawal to me literally before I could finish typing this review. Excellent service. Thank you tenfold Eric. Go Ravens!!
June 2024
I don't what's going on but to not be able to call and do something as simple as check a balance is ridiculous, holiday or not....worked on all the others...tried 3 different numbers now I have to waste gas just to go to atm and check...slacking real bad here lately
