Arvest Bank, particularly the Gilcrease branch in Tulsa, OK, is highly praised for its exceptional customer service. Customers consistently highlight the professionalism and kindness of staff members, especially Naomi Flowers and Gerald Ward. Naomi is recognized for her support during stressful situations, such as helping customers navigate complex banking needs with efficiency and attention to detail. She provided invaluable assistance, including securing necessary documentation for clients. Gerald Ward also receives significant acclaim for his ability to handle complicated situations with professionalism and a sense of humor. His friendly demeanor and willingness to go the extra mile make him a valuable asset to the bank. Overall, Arvest Bank is described as a welcoming place with excellent people and service, where customers feel appreciated and well taken care of.
Opened up a new account and Jenna was great. I appreciate her patience.
January 2026
I had to close and reopen my account and Daisy was phenomenal! :) I loved her she was professional and easy to talk to, made the whole thing so quick and easy! Also Ive probably been in once a week this month and every teller at the counter that I have interacted with has been great as well :)
July 2025
Really appreciated Naomi help very sweet and kind and determined! Also very patient I had to bring my boys and she was very nice to both my boys!
