Assist Wireless provides affordable Lifeline wireless phone service for individuals and families with low income or who qualify for government or Veterans programs. It offers free phones and subsidized service for access to emergency services, healthcare, childcare, education, and employment. Customers consistently report that the staff is courteous, helpful, friendly, respectful, and efficient. Employees are described as going out of their way to help resolve issues with phones, billing, and service. They are noted for being very helpful, intuitive, and kind, often making customers feel better with their thoughtful service. The team is welcoming and friendly, with great business people who provide effective, in-person support that avoids the frustration of phone-based tech support. Customers express definite intent to return and recommend the business to others.
Today I met Jeannie at Assist Wireless. While we were waiting for my application to be approved she was very entertaining. She kept me laughing. She was very knowledgeable about everything I wanted to know. Her customer service is the best!
July 2026
I went in there today and got beyond and above wonderful customer service from Jeannie she was more than helpful and I walked out of there having a better day than I did before I went in she is a wonderful associate and assist wireless is lucky to have her
July 2026
Love this store Jeannie was so helpful and very efficient with helping get the best plan. She was very kind and patient with me.
