Best Buy is recognized for its friendly and knowledgeable staff who are eager to assist customers in finding what they need, regardless of the product's price or quality. Many reviews highlight positive experiences with employees who go above and beyond to ensure customer satisfaction. For instance, one customer praised a staff member named Daniel for his assistance in choosing a new Samsung tablet and transferring information from an old device, all while maintaining a cheerful demeanor. Another customer shared a frustrating experience with email issues but appreciated the support from an employee named Delma, who helped create a new email address after an unsuccessful three-hour struggle with Microsoft. These interactions showcase the store's commitment to customer service and the dedication of its employees. While some customers noted that it took time for staff to assist them initially, the overall sentiment is that Best Buy provides a wide range of products readily available, making shopping convenient. Employees like Alekae, who helped a customer with a purchase of Meta Ray-Bans, are often mentioned for their helpfulness and expertise. Overall, Best Buy is appreciated for its customer service and the personable approach of its employees.
Very knowledgeable of the different types of TVs and pleasant to speak with.
May 2025
Need better customer service and they need to be friendly.
May 2025
Friendly staff that's always knowledgeable and eager to be of service to get you what you need even if it's a model of a lesser quality or cost doesn't seem to matter to them as they'll meet your needs and give you comparisons so you choose what you want at a price you can afford.
