Buckle, located at Woodland Hills Mall, is a specialty retailer that offers high-quality, on-trend apparel, accessories, and footwear from both national and exclusive brands. The store is known for its friendly and professional staff who provide excellent customer service, often helping customers find clothes that match their style and size. Many shoppers appreciate the attentive service, with some staff members asking about personal preferences and even assisting with fitting rooms. However, some experiences have been mixed; for example, one customer experienced a delay in hemmed pants and found the store to be expensive. Others noted high-pressure sales and a lack of attentiveness during certain visits. Despite this, Buckle is recognized as a place for those living the styled life, seeking unforgettable shopping experiences with a curated selection of fashionable items. Overall, Buckle aims to make shopping enjoyable and personalized, though experiences may vary.
The atmosphere was wonderful! I had a conversation with a sweet employee, she made sure I knew where the sits where at( I'm 8 months pregnant) I didn't buy anything, my mother in law did but I definitely will be coming back because of the sweet woman I talked with!
November 2024
Best customer service I’ve had in a while. Breanna was super helpful in finding me my perfect size and fit.
May 2024
Went to buckle last week and the customer service was great! I’m not kidding this guy asked my style asked my size in shorts and shirts. The guy no joke got clothes for me and put them in the changing room and locked it for me!( best customer service I’ve had in awhile)
