Hertz Car Rental - Tulsa - Midtown HLE

Hertz, Car Rental
Hours: Hertz Car Rental - Tulsa - Midtown HLE is known for its wide selection of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. Customers appreciate the convenient online booking and the availability of the Hertz app. Many reviews highlight the friendly and helpful staff, especially Amanda, who is described as saving a customer's wedding day and providing exceptional service during stressful situations. Amanda’s dedication and responsiveness have left a positive impression on customers, making their rental experience smooth and memorable. Nelly is also praised for going above and beyond, offering her contact information for assistance and helping customers save money by proposing upfront gas purchase. Her responsiveness and helpful attitude are highly valued. However, some customers mention inconveniences, such as long wait times after scheduling, lack of communication, and unhelpful interactions with staff, especially when dealing with electric vehicles like Teslas. Customers expressed frustration about not being informed of vehicle availability beforehand and feeling ignored or treated coldly by staff during pickup. Overall, the location is favored for its friendly staff and vehicle variety, with many customers eager to return due to positive experiences with Amanda, Jamuri, and others who provide patient and attentive service.

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1. Tulsa, Oklahoma