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October 2024 by T Gn
I have no clue who just answered that phone but to be rude like that for a SIMPLE ASS QUESTION 🤨 bffr I was gonna pay online but I think I’ll just come in now LETS KEEP THAT SAME ENERGY MAMA😙
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August 2024 by Vanessa Kaelin
Tracie was absolutely amazing! You made my day! I didn't get the link to do a review so I hope this helps you here because Tracie your deserve a raise girl. If any one gets frustrated with customer service or in your phone fixed up switching your plan, whatever, Tracie is your girl! She had me laughing, and set me up with the best phone case, let me use the landline to get my verification code for a new phone since my current phone was water damaged. She put the new screen protector on and sometimes they don't do that unless you ask. But she put it all together for me without me asking and got me the best plan fit for me. Seriously made my day and I needed that. I never write a review for a phone store before, let alone a positive one...but this location is the one... Thank you!!!
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August 2024 by Cheyenne Cottrell
I had to call twice. When finally answered, on ring 17, the attendant was extremely unfriendly. 61st and Lewis. I've been a loyal customer for years. Doesn't seem worth it anymore. AND DON'T SAY YOU'RE SORRY LIKE ALL THESE OTHER 1 STARS REVIEWS. JUST FIX THE PROBLEM. YOU OBVIOUSLY HAVE A PROBLEM REPRESENTATIVE.
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June 2024 by Brandy Lockett
Love this vendor check bet our
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June 2024 by Ms. Brandy Lockett
Love this vendor check bet our
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June 2024 by Rosyy c
Great Customer service! Lady was extremely polite and helpful in helping me renew services. Definitely appreciated
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June 2024 by Mary Beth Ritchie
The staff member helping me would not let me finish asking me my questions before answering with something irrelevant. She was very impatient with my questions and obviously didn't want to take time to help me understand anything. I found her frequent sighs and eye rolls to be extremely rude. I will drive further to a different location next time.
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June 2024 by Shayla Walker
Shayna
is the only person that I will trust to help me she is a great customer representative and she goes out her way to help me and a great person all together I love her she and has red hair the
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November 2023 by Eva Gutierrez
Nice people and knowledgeable about products
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September 2023 by Pamela Smith
We had an issue with our Metro Internet box, the staff handled it excellent! Got us up and running..very pleased with the service..this is our go to Metro store for sure! Thank you Ladies..YOU ROCK!!!!
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August 2023 by Shdonna Bolden
I goes there to pay my cellphone bill
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June 2023 by Terrone Harris
Shayna was very helpful, good personality and knows what’s she is doing
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May 2023 by Mama Bear
Very rude and kids running around like their daddy owned the store. Didn’t even acknowledge the person I was there with . It’s crazy how good quality customer service is not a priority anymore in most places, considering people have so many options and other like businesses to patronize. you would think customer service would be at the top of most businesses but the truth is … it generally isn’t.
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January 2023 by Kim Washee
Shayna is the Best!!!!! She done us right and helped in every way possible. We have no complaints.
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January 2023 by Rajiv Maina
Don’t go shop the store at 61 and Lewis. The manager sold me a defective phone and she won’t replace it the phone won’t charge. She was very rude and very uneducated comments . Please don’t waste your money !!!
