Metro by T-Mobile is praised for its outstanding customer service, with staff members like Tracie and Shayna receiving special mentions for their helpfulness and friendliness. Customers appreciate how Tracie goes above and beyond by providing assistance with phone repairs, plan adjustments, and even applying screen protectors without being asked. Shayna is described as trustworthy and dedicated, ensuring that customers feel supported. The store is recognized for efficiently resolving issues, such as problems with Metro Internet boxes, and consistently delivering excellent service. Many customers express their satisfaction with the products and the overall experience, making this location their preferred Metro store. Overall, Metro by T-Mobile stands out for its knowledgeable staff and commitment to customer care.
Manu was soooooo great!! I had the best experince ive ever had . She was really patient with me . Helped me with all my problems and questioms i had. Such a great experince i will be coming back to this store only for all my needs.
April 2026
I had a great experience with eli. He had great customer service, and was an exceptional salesman.
January 2026
Shayna at 61st and lewis gives wonderful customer service. Goes above and beyond to help customers.
