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February 2024 by Rena Turn
Staff was very helpful. Prices were good
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December 2023 by Jennifer Cute
Great service
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December 2023 by Patricia Turner
Awesome
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November 2023 by Jeff Savino
Always the right part at the right price
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November 2023 by Fire Guy
Had what I needed.
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November 2023 by Joseph Downing
Knowledgeable staff very helpful
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September 2023 by Tavosky Foreman
Had the right part
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August 2023 by Zeakel Storms
Had a great opinion of this store til today. Joe started out rude and got ruder when he couldn't figure out how to process a tool return. Finally got help from another worker and they still had problems. Tried to return 5$ instead of the 74 I was owed for the tool return. Then tried to give me 70 instead of the 74. He's the most incompetent employee I've had to deal with there in decades of using them as my parts store. Go to any other store but this one and O'Reilly is great.
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July 2023 by Kalah Pendleton
Very friendly and helpful over the phone and in store
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May 2023 by John TT
Let me start by saying that the customer service at this location is horrible. I approach the counter, no one is there to help. I then get approached by Jace, who does not even bother to greet or ask if I need any help. He begins to scan the items I wanted to purchase and I noticed one item came up with an incorrect sale amount. I asked for a price check and he replied the price was correct. I then proceeded to show him the label and he still argued that the price was correct, stating that the label was outdated and not been updated in two years. I then asked to have the advertised price honored and he began with giving me excuses that "he can't override prices"and that store policy would not allow for it". I then asked for a manager which he stated he was in the restroom. He then proceeded to talk over me and not provide any help. He further told me to go the the competitor and pointed toward Advanced Auto Parts. Another employee came over and helped me and finished the transaction by adjusting the price. This is unacceptable and the lack of professionalism and training is evident on how Jace handled the situation. Not to mention, he had an air pods in his ear the whole time which adds to the unprofessional look of the store.
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March 2023 by Robert “Robbie” Moore
Great service and very knowledgeable staff.
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March 2023 by Deandra Bell
Great location. A Friendly staff.
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February 2023 by Melissa Carney
The young man was awesome and very helpful not sure of the store number but store located on 11th and Utica n tulsa
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February 2023 by Lisa Cypert (Daphmena)
Visited with a power steering issue and brake light needing replaced. Two different men helped me, both professional and courteous. Even put my new tail lights in for me. Will definitely visit again. I love O'Reilly's!
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February 2023 by David Pratt (Ian8814)
Got the parts needed, plus helpful directions not only on the install, but to another store that would have my last hard to locate part. Much obliged, great team you got there...
