O'Reilly Auto Parts store #728 in Catoosa, Oklahoma, located at 19296 East Admiral Place, is known for its friendly and helpful staff. Customers appreciate the team’s willingness to go above and beyond, such as helping change batteries during storms, installing headlight bulbs in the parking lot, and assisting with wiper and bulb installations. The staff is patient and professional, providing excellent customer service even to those who are unsure or need extra help with their vehicle projects. They assist with price comparisons, finding quality parts, and offering store services like free battery testing, fluid recycling, and Check Engine light testing. The store also offers a free Loaner Tool program for customers who need tools they don’t have. Customers have noted that the staff are very kind, patient, and eager to help with any questions or concerns, making the shopping experience positive. While some mention a desire for more knowledgeable staff and better access to coupons, overall, the store is praised for its friendly service and willingness to assist with various vehicle needs. With over 6,000 stores nationwide, this location provides reliable parts, tools, and helpful services to local customers.
There's this guy Larry up there that really knows how to run a business. Great customer service. If I need anything auto this is who will get my business. 10 out of 10
June 2024
Tonight 2 of the BEST employees helped us change a battery during a storm. Above and beyond professional and RELENTLESS at providing the best service possible. Highly recommend!!!
May 2024
The staff were very kind. They helped with price comparison, installation, and helped me get the best deal while still having quality parts. They had patience with my excited kids.
