Payless Car Rental offers a friendly and helpful experience for customers. The staff is personable, assisting quickly and making the process easy and affordable. Customers appreciate the helpfulness, such as offering discounts and providing the exact vehicle requested, like a full-size truck or a 2023 Silverado. Many reviews highlight the staff’s kindness and willingness to go above and beyond, even tracking down cars during busy times. The rental process is fast and simple, with flexible options for extending rentals without extra charges. Customers also value the positive interactions, sharing stories and memorable road trips. Overall, Payless provides good service, helpful staff, and a smooth rental experience, making it a preferred choice over other locations.
Picked up a mid size suv for the week... lady at counter gave me a couple choices instead of randomly selecting for me... gave me Mazda cx-50... looks great, runs great... I'm a happy camper.. considering most people aren't driving the car I rented
Johnathan was great! He made the checkout process worth it. Loved that he was so personable. Shared stories of the Kansas City Chiefs. A family road trip to KCMO that we will never forget. #KCSTRONG
