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February 2024 by Maddie
My dog needed a haircut and bath as it had been 3 months and he was waiting for his surgeon’s all clear after his TPLO surgery. Jace was amazing!!! She took great care of him and made sure to let me know how he did and he looked so handsome after his haircut! I will definitely be going back and asking for her specifically!!!
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February 2024 by Armando de Jesus Ramirez Alva
Everything for pets!
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February 2024 by Delia Broadhurst
I went into PetSmart about 8:00 p.m. to get some crickets and two little goldfish. After getting my crickets I told the girl that I needed to get two goldfish. I walked over and told her which two I wanted and she told me that she wasn't going to be able to get an individual one because their feeder fish and there's so many of them. So I asked her if she would just get me one that was white and orange because they were different color goldfish and she told me the same thing that she couldn't pick out a specific one or color it was just whichever one she grabbed. Now I could understand a specific fish but when I asked her just to get one that was white and orange you would think she could have gotten me a white and orange fish out of the whole bunch so I ended up not buying any fish there. All that was was just laziness and not wanting to do your job. I've been in retail long enough to know that when customers coming to your store and they want a specific item that you have you do what it takes to get that item for them. That's what you call good business. Very disappointed in the store
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February 2024 by lynda pierre
The staff is absolutely awesome. Kat grooms Tyson and is exceptional.
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February 2024 by Elisa Trimble
The staff has great knowledge and are always willing to help,the listen to your pet stories and share there's, great crew
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February 2024 by John Robinson
Very Good Pet Supply Store and Good Service ?
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January 2024 by Steven Ford
Looking for a kitten. Several to choose from. I actually liked all 5 of them. Filled out paperwork, hopefully hear back soon.
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January 2024 by Andria Keller
Manager Cory at Owaso store is the best, gives great customer service always helpful to customer's needs very very knowledgeable with all products and ideas.
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January 2024 by Manuela Baartman
Groomers did a great job with my pup! Definitely going back
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January 2024 by Jody McPherson
Employees are always helpful and very nice.
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January 2024 by Jeff “El Heffe” McCurley
Friendly and helpful staff but not very many animals.
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January 2024 by Skylux
Favorite pet store closest to me purely for the amazing staff!Staff is SO friendly and even one guy even cared enough to ask my name AND recognizes me every time I go!He put in so much effort and care that I absolutely had to leave a review, Patient, knowledgeable, friendly/makes amazing conversation! We ended up talking about our birds and it had to have definitely been one of the best conversations I've ever had with a cashier.. well, ever lolGirl with purple hair is straight to the point which i can appreciate when in a rush! Has never unfriendly to me tho!Another guy stopped what he was doing to help us decide on what cage/stuff to get for our new animal, He was just honest and helpful. Super sweet to the kids as well, Offering stickers and even let them pet the bearded dragon that they had at the register!(I'll just to get their individual names and update so the get credit for their amazing work! )I will say tho that some selections are lacking. For example; Only type of bottle and milk for kittens, We needed one in an emergency and didn't want to go to Walmart but had to anyways because of the lack of kitten things.Definitely would recommend browsing and getting to know the store to avoid looking for something they don't carry
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January 2024 by cheyenne Lesaulnier
We took my dog sassy to get groomed, it was her first time ever getting groomed. Jessica did an amazing job. We'll be back ?
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December 2023 by iJennJenn
Spent entirely too much on toys for our cats and dog, worth it! Already being played with. They have a GREAT selection. Almost got a pet bed too but held myself back. And the cat harnesses! So cute!
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December 2023 by Li
I had a fun day at PetSmart. The cashier was super friendly, and I really like all the charities they do during the holiday season, including donating toys to the children hospital. I purchased three dolls and donated to the animal shelter. I really come here to see all the birds!