Walgreens is a business where customers often receive friendly service from the staff. During weekday mornings, a gentleman is known for his helpful attitude, always getting what customers need with a smile and gratitude. The pharmacy staff, including the pharmacist, are appreciated for their kindness, especially toward customers' family members. However, there are some issues to note. At times, prescriptions are delayed because of stock shortages or mismatched information. One customer shared a negative experience where a prescription was put in the wrong name due to hospital error, highlighting the need for better verification processes. Additionally, the pharmacy website sometimes does not reflect the actual medication records, causing further delays. Long wait times can occur, especially when the pharmacy is busy, such as when it takes over for other local stores and experiences high customer volume. Despite these challenges, the staff frequently stay open past hours to serve customers, showing dedication. Overall, Walgreens is appreciated for its friendly service and commitment, but improvements in stock management and prescription accuracy could enhance the experience.
Miss Keisha pharmacy tech is rude! We have had nothing but issues with this pharmacy. As far as corporate told us To contact them when this happens. And I will again. We said we’re trying to find out who dropped the ball on our prior authorizations. Did not say you dropped the ball. She is hateful and rude.
July 2026
Thanks Walgreens at 51st/memorial for your horrible pharmacy management. I am now saving over $50+/month and many headaches using CVS instead.
July 2026
They do not have enough stock in pharmacy. I have to wait for them to order. The wait at pharmacy is horrendous at times and allow plenty of wait time to contact them by phone. I usually wait on phone 15-30 minutes for answer. I have been a customer since this store opened years ago. It was great until the past 4-5... read full comment
