“Always a pleasure to do business with the Devines. Went in to get asome guitar accessories. Usually go in asking about electronics, wiring or going next door to get prints made. Another great business in our community!”
“I was treated very well by the lady that helped me except she was trying to sell the everything they offer in the store to me only wanted to get a SIM card for my phone since I already had a good working phone but I love Metro PCS they're the best I went through them for many years when I lived in Missouri”
10AM - 8PM
3118 Williams Ave Ste B, Woodward
Electronics
“Of course they have inexpensive cellular service, but the customer service is why I stay with them. I thought I was going to have to buy another phone but the manager out there informed me that my phone would work with their service instead of selling me a phone that I didn't need. Honesty goes a long way with me.”
“A little while ago we were having troubles with our washer and dryer. They were old enough and a lot of wear on them it was time to upgrade. We were recommended to visit these guys. We went with guards up figuring 1 we could not afford anything and 2 we would feel pressured to buy something we didn’t want or could afford. NOT the case at all!!
From day one walking in they asked if they could help with anything. We told them we were just looking at some washer and dryers. They should us where they all were and if we had any questions just ask.
So when we did have questions and talked to them we gave them our budget in mind and asked if they had anything in that range for what we were looking for. They narrowed it down to 2 sets and gave us pros and cons on each set and then let us talk and decide. They didn’t stand there hovering over us while we decided. They actually let us talk and decide for our own. No pressure on what to buy the choice was completely ours.
We made our purchase. That part of customer service we received from that experience we had already made the choice to be a repeat customer.
We ended up having issues with our washer and of course it was after our warranty expired. that’s when the nail sealed the deal to be a repeat customer!
That level of customer service did NOT stop at the purchase. It continued on into the service department. Knowing our warranty expired they went out of there way to help wherever they could to keep the cost as low as possible. The issue was not an easy one to resolve and was going to need multiple visits to get it all worked out. Instead of multiple service fees to come out trying to get things working They took our washer to the shop because the issue was deeper than what could be easily resolved. They knew that we would be an inconvenience so they brought a loaner out to us for the time being. It’s one of those it rains it pours deals and Unfortunately the loaner decided it did not want to work. We Made the call and they came out faster than we expected for how busy they are. Repaired it and we were back in business.
We recently got our washer back and we couldn’t be happier. We can not thank you guys enough from the show floor to the service department for the level of service and customer service you gave us!! Definitely a repeat customer and definitely will recommend you guys. Job well done!!”