Costco Pharmacy is generally praised for its reasonable prescription pricing, with customers noting significant savings compared to other pharmacies. However, the service quality has been a mixed experience. While the staff is usually friendly and the pharmacists knowledgeable, there have been instances of missed or delayed prescriptions, leading to frustration for some customers.
The pharmacy is commended for its competitive pricing, with the Prevnar vaccine and Ryaltris Nasal spray costing significantly less than at other pharmacies. Customers also appreciate the lower dispensing fee of $4.49 instead of $12.99, which is beneficial for those without a benefit plan.
On the other hand, some customers have faced challenges, such as difficulty in reaching the pharmacy to inquire about missed prescriptions and issues with the ordering of medical supplies like needles. In one case, the pharmacy ordered the wrong item, leading to inconvenience for the customer.
Despite these concerns, the pharmacy has received praise for the excellent service provided by individual staff members, such as a pharmacist who took the time to explain medication instructions in detail. Additionally, a customer had a positive experience with the store manager, who was able to resolve an issue with a dishwasher purchase.
Overall, Costco Pharmacy offers competitive pricing on prescriptions and medications, but the quality of service can be inconsistent, with both positive and negative experiences reported by customers.
All the one star reviews are just entitled people.. this pharmacy is great. Keep up the great work team!
May 2026
Typical costco pharmacy, sometimes have the meds ready sometimes don’t.
You should call to make sure they have it ready or bring the fax/prescription paper. They have been stubborn in the past saying they didn’t receive anything
September 2025
This profiling due to religious dress is not correct. All staff in Costco treat people with respect. I have had only pleasant experiences in Costco.
