-
October 2023 by Neesh H
Usually friendly staff and knowledgeable pharmacist. I want to say I know everyone makes mistakes, but be extra careful especially because you are dealing with medications. Weeks ago few prescriptions were faxed and they missed one. It was hard to get hold if them to enquire about the missed prescription. I ended up going back to my doctor who showed me that everything was faxed. Anyhow, he faxed it again. Called the morning after and had to wait couple hours to get it. I asked if I couldn't get it earlier and she said they just opened. You missed a very important medication weeks ago and can't put a rush on the one that was resend? Not good!
-
September 2023 by Deanna Bawden
Costco Pharmacy cannot be beat in regards to prescription pricing, much more reasonable. Ie/ Prevnar vaccine was 126.81, Rexall quoted me 186.00. The disappointment was having to pay the pharmacist 12.99 to inject vaccine. Another ie. of price difference was Ryaltris Nasal spray was 61.21+ 4.49, Rexall price 85.59 +12.99. Also dispensing fee is 4.49 instead of 12.99, much cheaper for those who don't have a benefit plan!
-
September 2023 by Samuel John
pharmacy technician was so rude . very poor .hung up the phone on me just because i was asking for clarification . poor service
-
August 2023 by rich b.
Costco in Ajax manager is a first class axxhole and always has been every interaction. Today was a special one! I was at the cash checking out and I want to pay for two boxes of chocolate cookies that for we're from my wife's girl guide group separately the cashier refused, saying I didn't have a business account? Why do I need a business account just to pay separately for two items? Sure enough, the manager just happen to be walking up and I recognize him from. Previous encounters he confirms that because I only have an executive account I can't pay for items separately I say to him, but what if I just pay for two items come back in line and pay again what's the harm? There's never any negotiation with this guy and what did the cashier do she crumpled my receipt and toss it at me and the manager always sides with the employees never the customers I hate his guts I spent $20,000 a year at that Costco no more after today soon as my membership runs out in January Finito.
-
August 2023 by Sharon Taylor
I was ordering needles to give myself B12 shots. I showed them the sample their pharmacy had given me and they ordered 2 boxes of just the needle part no plunger to take up the B12. What did they think I was going to do with 200 needles I can’t use. They now say you have to buy the plunger separately when I can easily buy the complete needle on Amazon. I think it would have been wise to let their customers know this before ordering. I will be returning both boxes and suggest they too should be ordering from Amazon. Very very poor service.
-
June 2023 by 이상태
I want to praise pharmacist crewKELAN.I dropped by there to take new prescriptions and I met him. He explained detail how and when I take my old and new medicines morning or evening.It was so thankful !Thank you.
-
June 2023 by Iffat Javed
On Wednesday I went for my refill, pills for my knee pain and I had that time sever pain and lady told me I don't have any refill., Then I showed her my previous container the slip on container had I more refill.If I was not aware that I have one more refill. Then I have to go again doc. And wait over there then again come back.That pharmacy not taking serious people problems and lady had very attitude like she is giving me free..Seriously....
-
May 2023 by Daniel Hill
great service!!
-
February 2023 by Jota Rerre
I spoke to a pharmacist yesterday who told me he has processed a 30-day extension on my meds and to come pick it up in the morning. At 3 pm today (next day) I showed up to pick up my meds and surprise surprise it was not processed. Zip, nada, not even a note of our conversation. I do not blame the staff. I blame management. Your people are overworked, tired and unhappy. All of wish reflects on their quality of work. Stop trying to save a buck ( I'm not sure if you layoff) but you are understaffed. Stop playing with people's lives.
-
December 2022 by R H
Friendly staff and good prices, but expect to wait a long time to be served. There are 5 registers and often only one person serving, even when the queue has 5 or more people waiting.
-
November 2022 by Mamma Goddess
This pharmacy regularly run out of medications then change your prescription to another med which may be generic or not. This would be fine if they told you prior to filling as there are often price differences. Today I called in an order and arrived for pickup only to be told they lost the medication and they again switched my meds because the generic was on back order (which it always seems to be). This is unacceptable as the meds are for a child and are normally covered by OHIP. I can’t help but feel that this is just a scam on the pharmacies part as this happens all the time, the frequently do not have generic and can charge more for brand.
-
July 2022 by Darby C.
Came here to buy a Seville tower fan to beat the heat without running AC all the time. The store was busy for a Monday. The fan was $49.99 after $10 discount . The Costco website sells it for $59.99 after $10 discount with free shipping. We also bought our favourite seabass fish ij the frozen aisle. The self serve checkout line had two lines my side was super slow. I wish they added barriers to ensure lineup is first come first serve. Check your mail for latest warehouse savings and offers.
-
June 2022 by Colin M.
I heard so much about the Costco pizza. All positive, so I thought I'd try it out today. It is horrible! Awful! Two bites and threw it out. A salty, doughy, greasy mess. Seriously ... this is the worse pizza. It is worse then Pizza Pizza and that is difficult to do. The Pepsi Soda machine is also a 1 star. There is no carbonation to the soft drinks. Just a flat sugar water. So far the Costco food court is a 1 star across the board.
-
April 2022 by Tony Calda
Super informative and well knowledge
-
March 2022 by Padmini Autar
Costco has better pricing but the customer service is awful. The lines are very long and they take forever with your prescription. I would pay the few bucks more for better service.