The Costco Vision Center in Ajax receives consistently positive reviews for its excellent customer service and knowledgeable staff. Reviews highlight outstanding after-sales service, with staff described as professional, patient, and helpful. The team provides detailed information and takes great care with adjustments, such as realigning bent frames. Customers report fantastic experiences when ordering contact lenses and glasses, noting the staff is super helpful and knowledgeable. The center often has items in stock or ready within a few days for bulk orders. A particular benefit mentioned is the free contact lens fitting with a purchase, using an updated prescription. Staff members are frequently noted for their kind, funny, and contagiously happy moods, contributing to a highly recommended experience.
Tremendous sales experience provided by Natasha today. Natasha was very patient knowledgeable and professional. Helped me select 2 pairs of glasses and provided several options of lenes. Highly recommend her!
December 2025
Flora K is extremely knowledgeable and has excellent customer service skills. She is an asset to Costco Ajax. Lovely young lady.
November 2025
Had an excellent experience at ajax vision center,the rep Niravkumar was very helpful,gave detailed information and provided excellent customer service. THANKS
