Food Basics in Ajax is a clean and well-stocked store with friendly staff and ample parking. It offers a good variety of basic staples and some international products, especially Middle Eastern items that are hard to find elsewhere. The produce is better than at some competitors, though availability can vary. Customers appreciate the reasonable prices but mention that there are often long waits at checkout due to a limited number of cashiers. Some reviews note issues with customer service, including rude behavior from staff and poor treatment of customers. Additionally, the store's selection of international products is limited, and some staff members, particularly an elderly cashier, have been described as rude and unprofessional. Overall, it is a convenient store with a friendly atmosphere but room for improvement in product variety and customer service.