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January 2024 by Ryan Dedicate
Amazing sales team & amazing service. I’ll be a customer for life because of how well they treat my family and I ?
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January 2024 by Nona Krimit
This dealership actually deserves to be out of business and have their licensed revoked from the headquarters of Chrysler which I will contact and explain why but for anyone looking to buy or service their vehicle here I would totally not recommend. Service dept was completely non-cooperative and basically told me to leave their premises while I'm trying to figure out how to proceed with a dead truck due to a refusal of recall service. Not only they would not be trying to comfort but are literally telling me that the truck is now garbage because Chrysler is not making the part needed for the recall service to a 2017 truck. Tried to talk to the manager several times over the phone as he was not present that day, and never was able to reach Mike or ever heard from him back. This is NOT how you operate in this industry and treat your customers. Disgrace to any manners of society, rules and legislation of auto industry. To be continued!
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January 2024 by Patricia Adu
Great service…. Overall in and out fast and friendly service.
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December 2023 by Afshin H. Livar
1- In 2019 when I was a newcomer to Canada they gave me an in-house lease for 6.99%. Two month later I leased a Honda for 1%. They used my lack of knowledge. They abused my trust. Be very careful! Horrible attitude and demeanor from top management made the experience even worse!2- The service. I hope you never have to deal with their service center. They’re horrible. The place is a mess. They never follow the appointment they give. Obviously management sucks here!Why can’t I give zero star?
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November 2023 by Reza Jamnejad
I had the pleasure of working with Kwan during my recent car purchase at Aurora Chrysler, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Kwan demonstrated exceptional professionalism and a deep understanding of their product and the entire car-buying process.What stood out most was Kwan's commitment to ensuring that I found the perfect vehicle to meet my needs. He took the time to listen to my preferences and answer all of my questions, providing valuable insights and guidance along the way. Not once did I feel pressured or rushed into a decision, which made the buying process incredibly comfortable and stress-free.Throughout the negotiation and pricing discussions, Kwan was transparent and very fair, working diligently to provide me with the best possible deal. Their honesty and dedication to customer satisfaction were truly remarkable.When it came time to complete the paperwork, Kwan made the process swift and efficient, ensuring that I understood all the details and terms involved in the transaction.I'm thrilled with the new red Jeep wrangler 2024 I purchased and deeply grateful for the exceptional service I received from Kwan. I would highly recommend Aurora dealership and Kwan to anyone in search of a new vehicle. You will not be disappointed with this place, especially if you work with Kwan. Thank you, Kwan for making this car-buying experience so memorable and enjoyable.
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November 2023 by Imtithal Moubarak
The service manager, Mike Crombez, is so helpful and pleasant to deal with him. He took the time to explain the problem and provided a solution. I drove from Markham to this dealer for their excellent customer service and help.
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October 2023 by Krisztina Zs
Just wanted to share my experience at the service center for my RAM 1500 Eco Diesel. The folks over there were absolutely amazing! ? They were so welcoming and helpful, answering all of my questions. I have to give a special shoutout to Tina, she's the best! ? She is super friendly and incredibly knowledgeable. Highly recommend this place for anyone in need of great service for their vehicle.
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October 2023 by Mindy Dawson
After not being able to find a vehicle that checked all our boxes in Orillia or Barrie, at lunch we decided to continue South. We called ahead and spoke with Ryan, an easy going, young man with impeccable manners. He was friendly and helpful. We purchased an SUV that was very reasonably priced. The other staff was very friendly as well. We definitely recommend Ryan and this accommodating dealership.
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September 2023 by Tom Moiannou
Great experience. Wazzah was great about answering and responding to questions during the process.I custom ordered a challenger from this dealership. The manufacturer was taking their sweet time shipping it. It got to the point where I absolutely needed a car, aurora chrysler provided me with a free loaner and went and picked up my car themselves. Very pleased with the job they did.
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August 2023 by Alfredo Roman
Mike and Frank, were great to deal with. Would highly recommend this dealership, quick, easy, and super friendly
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August 2023 by The Confused Philosopher
Drove all the way from the city to test drive a vehicle this dealership had advertised only to find out a member of their staff had borrowed it for the weekend. What a waste of my time! Will not be back.
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May 2023 by Ryan Bond
Had my first oil change on my new vehicle done here. Friendly, knowledgeable, great customer service. Fast oil change too.
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March 2023 by M Mastracci
Always kind and courteous - they've always made time for me, even when I'm in a pinch. Great staff. Great service.
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February 2023 by BMS 777
I have been in many dealers but this one is at the top for its quality of service from the front desk to technical support. They only help and that's set?
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February 2023 by Ray D
Have been taking my vehicles here for service for over 10 years now. They do a good job and honor the Mopar specials.
