Aurora Chrysler is a reputable dealership that prioritizes customer satisfaction. The staff demonstrate exceptional professionalism, understanding, and commitment to finding the perfect vehicle for each customer. They take the time to listen to preferences, answer questions, and provide valuable insights, making the buying process comfortable and stress-free. Reviews highlight Ryan as friendly and knowledgeable, helping customers find specific vehicles like a 2023 charger and a custom Jeep, ensuring a seamless process. Management is described as genuine and working hard to find the right deal, leading to a 5/5 experience. The service center is also highly praised, with friendly and knowledgeable staff. Don, the parts manager, is noted for being incredibly kind. Service representatives like Mike and Mike Morro are exceptionally helpful and provide honest explanations of repairs and options, even when customers choose not to proceed with extensive work. This makes Aurora Chrysler a trustworthy and recommended destination for anyone seeking a new vehicle or service for their current one.
I went for an oil change at this dealership. Mike Morro was very friendly and professional about everything. It only took a hour to get things done. Highly recommended.
October 2024
I recently took my truck for repairs and I had a fantastic experience, Don the parts manager was incredibly kind and Mike the service representative was exceptionally helpful throughout the process
October 2024
Bought a 2023 charger from Aurora Chrysler. Ryan helped me out with it. There weren't many left and he helped me find one that matched the specs I was looking for. Very friendly and knowledgeable, would definitely recommend this dealership