Princess Auto is a Canadian-owned company with over 3,400 employees and 51 stores across the country. They offer a wide selection of tools and equipment for tradespeople, farmers, inventors, and industrial workers. The store is known for its friendly and helpful staff, who provide excellent customer service. Customers often praise the employees for their professionalism, knowledge, and willingness to assist, whether it’s fixing trailers or supporting community initiatives. The staff go above and beyond, offering prompt service and support, and sometimes matching sale prices to help customers. The stores are well-stocked with a variety of products at competitive prices. Many customers appreciate the supportive attitude of the team, especially for those who are less mechanically inclined, as staff members are always ready to help with advice or assistance. Overall, Princess Auto is seen as a trustworthy place that cares about customer satisfaction, offering repairs, replacements, and refunds when needed, backed by their promise: "No sale is final until you’re satisfied."
Everytime we come to the Barrie PA it's great. Beata is always a great help, and excellent to talk to. My Australian Shepherd, Bear, is in love with Beata ❤️(she has dog treats for him).
January 2026
Amazing store. Has everything, and has friendly, helpful staff. Good deals too for clearance/ sale prices.
January 2026
I purchased an atv trailer online. I walked in Sunday afternoon and went to the customer service desk. I was out tue store 2 minutes later with my item loaded for me in the back of the truck. Amazing service.
