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November 2023 by lauren cooper
The best customer service ever!!! Miranda helped me find the cutest outfit for my son!! Adele helped me find a cute outfit for me!! Love this store!!
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September 2023 by Simera Sohail
Excellent service. I am a regular roots customer. I have been to all of the locations. BUT this location is the best. ADELE the assistant manager has assisted me so well. Her customer service was great gives me the best advice and is so polite. Was patient took her time of helping me get the item I wanted. Thank you so much.
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August 2023 by Davina Ramirez
Thanks Aliah for a wonderful shopping experience. Both representatives I interacted were friendly and helpful. I knew what I wanted and needed help with sizing.
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August 2023 by Mandeep Kaur
Customer service is great here. I was there to exchange a hoodie I bought online, they were super helpful.
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June 2023 by Heather Cleaver
Highly disappointed in the sales staff here for lying about me being able to get a refund on leggings I purchased if they were defective (they were within the first wear due to roots horrible quality decline)I would recommend shopping somewhere where the sales staff are not ignorant.
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March 2023 by jeevak desawer
The employees here don’t want to work in organized manner. If you ask them for assistance twice. They have attitude problems. Peace
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October 2022 by Mohamed Amin
Great customer service, staff there are awesome!
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September 2022 by Braba Rasalin
Good selection of casual wear.
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August 2022 by Dayron Acktis
Poor service people didn't acknowledge you when you came in, I heard alot of racial experiences there
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July 2022 by Kemi grewal
Wow, superb staff. Thank you for smiling and connecting this way.
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June 2022 by Shauna Kabiya
I absolutely love the staff here
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November 2021 by Sonia R
Super helpful staff! The girl helping me out went above and beyond to help me with my gift I purchased this weekend :). I've been to another location next week and found this location to be the most helpful!
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September 2021 by nick knickle
Awesome store. Employees are friendly and helpful. I like the hats, clothes and when you buy something they give you a nice bag you can reuse.
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September 2021 by Joey Defreitas
The staff at the store were great, Roots online however is absolutely deplorable. The staff were unable to fix my problem I had online but tried their absolute best to help. All three ladies that were on shift were great. Avoid ordering online as the customer service is lacking to say the least
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September 2021 by Legitplayz
A very good store that has pretty good prices and staff. Definitely like coming here as I get good vibes and especially during the Holidays.