Roots is a premium outdoor lifestyle brand that has been inspiring the world to experience everyday adventures with comfort and style since 1973. The brand offers a wide range of products, including clothing for women, men, kids, toddlers, and babies, as well as leather goods and accessories.
Customers have consistently praised the exceptional customer service at Roots. Reviewers have highlighted the assistance of staff members like Jammie, a "wonderful gentleman" who went above and beyond to help with an online purchase exchange, and Adele, an assistant manager known for her great customer service, patience, and helpful advice. The brand has also been commended for its ability to assist customers in finding the perfect items, whether it's a specific hoodie and joggers for a 9-year-old or a cute outfit for a customer.
Overall, Roots has earned a reputation for providing an excellent shopping experience, with friendly, knowledgeable, and attentive staff who are committed to ensuring customer satisfaction.
Very kind girl helping us choose what to buy & creating a welcoming atmosphere:)
March 2026
Love this store, have purchased several things - I have to go in every time I pass! Love your products but what sets this location apart is the manager Jaime, Manjot, Alex and the others and the coop group - awesome and helpful staff!
February 2026
The staff is polite and helpful Corine helped me out while I was in the store she is such a nice person
