Sport Chek is Canada's largest retailer of shoes, jackets, clothing, and sporting gear for many activities. Customers report that customer service is alive and well, with staff described as fantastic, friendly, attentive, and helpful. Employees are noted for going above and beyond, helping find gifts and items within a budget, locating discounts, and calling other stores to check inventory. They provide efficient service, with one customer noting they were in and out in five minutes. The store also offers services like getting skates sharpened and molded. There is a strong commitment to customers, with staff and management making special arrangements to resolve issues, such as replacing damaged skate blades quickly to ensure equipment is ready for a game. This level of support leads customers to say the store values their clients and is worthy of five-star reviews. The business has over 200 locations nationwide and includes specialty shops.
To the whole crew of Sportchek Brantford: thank you for helping me get the ice off my car, kudos to you and good job
December 2025
Had a great experience! great customer service from Brendan helped me in finding the exact skates I needed!
September 2025
I wanna appreciate the sport check staff I bought Nike slide it have fault I change it again there was same issue with size but they changed it 3 times with big smile Thank you for amazing service