Sport Chek is Canada's largest retailer of shoes, jackets, clothing, and sporting gear for many activities. Customers report that customer service is alive and well, with staff described as fantastic, friendly, attentive, and helpful. Employees are noted for going above and beyond, helping find gifts and items within a budget, locating discounts, and calling other stores to check inventory. They provide efficient service, with one customer noting they were in and out in five minutes. The store also offers services like getting skates sharpened and molded. There is a strong commitment to customers, with staff and management making special arrangements to resolve issues, such as replacing damaged skate blades quickly to ensure equipment is ready for a game. This level of support leads customers to say the store values their clients and is worthy of five-star reviews. The business has over 200 locations nationwide and includes specialty shops.
I was there last Wednesday, and the cashiers Helena and Josh were absolutely awesome. Super sweet to my kiddo, gave her a sticker and helped me place an online order when the store didn’t have the size I needed in stock. Excellent customer service, very happy with the experience. Shoutout to both of them!
May 2026
I had a couple of returns today, the staff was very helpful they helped me find what I was looking for even though it was quite busy the staff was very friendly. Branden the manager was really helpful with the whole process. They always have a great selection of clothes and sports equipment.
December 2025
To the whole crew of Sportchek Brantford: thank you for helping me get the ice off my car, kudos to you and good job
