The Brick has been a trusted name in Canadian home furnishing since 1971, with over 200 stores across the country, including The Brick Mattress Store and The Brick Outlet. Known for offering high-quality furniture, mattresses, appliances, and home electronics at great prices, The Brick prides itself on friendly and professional service both in-store and online. Customers have shared mixed experiences regarding their purchases. Many appreciated the helpful staff, with specific mentions of great service from employees at the Brantford store, where quick delivery and attentive care were noted. Some customers faced challenges with delivery logistics, particularly when orders were too far from a store. However, management responded positively, ensuring customer satisfaction by resolving issues effectively. While some customers encountered misunderstandings about delivery fees, overall feedback indicates that The Brick is committed to providing a good shopping experience. With a focus on quality products and attentive service, The Brick continues to be a popular choice for Canadians looking to furnish their homes.
From start to finish and excellent experience. Our sales person was friendly and knowledgeable, setting up delivery was easy and very accommodating and the delivery team was efficient, on time and very kind. Thank you!
February 2026
Melanie was great and helpful with our first big purchase!
February 2026
Great communication on delivery date and time frame. Items were placed carefully in home location.
