Food Basics
Grocery StoresHours:
1505 Guelph Line, Burlington ON L7P 3B6 Hours
About Food Basics
Food Basics is a grocery store known for its great price points and friendly staff. Many customers appreciate the helpfulness of the employees, particularly in the produce section, making shopping a pleasant experience. The store provides good value for those who know what they want and have reviewed the flyer beforehand. However, some shoppers have noted issues such as a bad smell upon entering the store and the new self-checkout system, which they feel is not beneficial. While the prices are attractive, there are concerns about stock availability, as items from the flyer often run out. Customers report that they may not find everything on their shopping list and sometimes need to go to other stores to complete their purchases. Despite these challenges, the overall service remains commendable. Staff have gone above and beyond, such as assisting a customer in finding a lost wedding ring. Food Basics continues to be a go-to store for many, thanks to its nice staff and competitive prices.
Most Recent Reviews
January 2026
Had a great experience this morning, customer service is great. Ladies at self checkout were so kind this morning shortly after opening! Great, low prices.
October 2025
In general I like to go here because very close to my house, the only things is that some items on frozen seafood the inventory restocking take too long.
August 2025
Had a problem and the manager was so polite and had the issue resolved with a smile on her face. Was very happy with the customer service.
More Comments(71)
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- Burlington, Ontario