MEC Burlington has been serving customers since 1971, offering exceptional products at fair prices along with one of the best guarantees around. The store features knowledgeable and friendly staff who provide excellent service, whether helping with hiking boots, climbing shoes, or replacement parts. Customers consistently praise the staff for their helpfulness, expertise, and genuine care, with many positive experiences and smooth return processes. The store's bike shop hours may vary, so customers are advised to contact the store for appointments. Overall, MEC Burlington is known for its professional staff, quality products, and a welcoming environment that keeps long-time customers satisfied.
I have been purchasing a full kit for back country camping this summer and this store has become my go-to place for outdoor gear. The staff here is always very helpful and friendly, especially during my last visit where Patty was an exceptional help.
February 2026
I’ve always had great experiences here. The staff are very knowledgeable and helpful. Gerry and others are lovely. Very smooth return process
January 2026
I had an excellent experience at MEC Burlington thanks to Crystal. She went above and beyond helping me try and find replacement parts for my pack and didn’t give up until everything was sorted. Super knowledgeable, friendly, and clearly cares about customers. Crystal is a real asset to the store!
