Michaels is a one-stop-shop for all your creative needs, offering an expansive assortment of art supplies, fabric, canvases, yarn, knitting & crochet supplies, frames, floral, scrapbook materials, beads, jewelry kits, Cricuts, and craft machines. The store also provides party planning essentials, including balloon inflation, decorations, gift packaging, favors, tableware, and seasonal occasion decor. Customers praise the exceptional customer service, with helpful staff like Crystal in the framing department and the kind-hearted Chelsea, who go above and beyond to assist shoppers. The Burlington branch is known for its fast and well-done reframing services, as well as a wide variety of crafting options for all ages. While the new self-checkout machines can be easy to use, the store sometimes experiences slower service during peak hours. Overall, Michaels is a beloved destination for crafters, offering a diverse selection of products and a generally positive shopping experience.