Ren's Pets is a well-established Canadian pet store chain with 60 locations in Ontario and the Maritimes, along with a strong online presence. Founded in 1975 and based in Guelph, Ontario, it was acquired by the Legault Group in 2021. The store offers the largest selection of pet supplies, including pet food, treats, and toys, along with high-quality grooming products. Customers appreciate the friendly, helpful, and knowledgeable staff who provide excellent service, often going above and beyond to assist with special needs or preferences. Many reviews highlight staff members being accommodating, kind, and attentive to pets, making shopping a pleasant experience. Ren's Pets also features the Ren's Reward program, allowing customers to earn points for free products, and an AutoShip service for regular delivery of pet essentials. Overall, Ren's Pets is known for its great products and exceptional customer care.
Perfect time to do Xmas shopping for our furry friends, was able to get the toys and cookies and on sale, bonus. The staff was very helpful and steered us to a successful completion.. Love it when a plan comes together.
November 2025
Was at the store this morning for over an hour trying to find a harness for my poodle. Had the most amazing service from Mary. She was so accommodating. Unfortunately could not find one to fit my dog. Thanks Mary 😊
August 2025
I loved the service here, I brought my cat in, they gave me a little blanket for him to put in the cart, they let me open the harness I was planning on buying and let my cat walk around the store. Super friendly, super amazing staff. 10/10 would go back.
