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“We had a wonderful experience at Ren's Pets! Ryan went above and beyond to help us find exactly what we needed. He was friendly, knowledgeable, and took the time to answer all of our questions without making us feel rushed. His excellent customer service made our visit enjoyable, and it's clear he genuinely cares about helping customers and their pets. We'll definitely be returning to Ren's Pets for our future pet needs. Thank you, Ryan, for the outstanding service!”
“Very impressed with the nutritional knowledge level of the staff at this store. Plus the store is really clean. My dog is always so excited to go in for a treat before shopping.”
“I’ve been coming here for two years now. They always have everything I need and more, such niche treats and interesting high value treats for my spoiled pups! Recently came here to get my dog groomed, and it was such a calm experience for my older girl. Thank you Herb & Hound! - Tuli & Daisy”
10AM - 6PM
495 Walkers Line, Burlington
Pet Stores
“I can’t recommend Back to the Bone highly enough. At the end of 2021 we were bringing home a puppy for the first time in 13 years. Although we had previously raw fed our dogs, I was nervous starting a puppy on raw. Dan and his wonderful staff eased my fears and got us started on Raw Performance.Sam is now a thriving 17 month old, 70 lb German Shorthaired Pointer.In addition, the folks at Back to the Bone have helped when I had all sorts of questions and fears. We drive from Brampton to go to Back to the Bone because I am proud to support this business. You should too.”
“I ordered the Weathertec mats for my Pick up, not realizing I had the storage option in my backseat, which made the rear mats too big, and essentially useless. I sent an email and almost immediately Tessa from Customer service responded, gave me a return authorization number and i was on my way. I took the rear mats to the store on Walkers line, exchange was simple and straightforward and the new rear set was ordered. An excellent experience made that much better by Tessa from cusomer service who was very knoweldgeable and responsive !! HIghly recomended, not to mention the quality and fit of the floor mats are second to none, easily better than the OEM and much cheaper !!”
“Had a wonderful experience at Global Pet Foods. The staff was very educated on the new product we were trying, informing us on some additional helpful information.
We got 3 hoofs for my dog who loves them and a raw food to stuff it with.
The raw food has been a hit and was grateful to learn more about the brand from the staff.
So far my pup has enjoyed 1 of the hoofs, the other I unfortunately had to take away as it shattered into splintery chunks upon him chewing. That is why I am giving a less a star - just because I haven’t had the opportunity to try more products from them. Hoping the last one is a bit better.”
“By far the best pet valu I’ve been to. The store is always organized and never fails to have what I’m looking for. The staff is kind and welcoming and always willing to help in any way they can. The owner is friendly and goes out of his way to help his customers. 10/10 customer service from all employees. I will only shop at this Fairview location from now on.”
“We recently adopted our dog from BHS and it was the most wonderful experience. Trish was incredibly welcoming, kind and patient with us thorough the process and even after.
Our boy came in with a sibling and Trish helped us connect with them. Doug and the BHS team hosted us on site for a sibling meet up and were so kind and generous with their time and were genuinely happy to see the pups together.
Thank you to the entire team for all of the incredible work you do!”
“Kathleen is very knowledgeable and professional employee. She has helped me with my questions regarding my cat and those advices working well. Thank you. Definitely, coming back to shop at this location.”
“I don’t usually leave reviews, but I wanted to recognize one employee who always stands out. Every time I come into this Pet Valu, there’s a blonde girl with tattoos whose hair is always up in a bun and she’s honestly amazing. I don’t know her name, but she’s always working so hard. No matter when I come in, she’s helping customers, answering questions, stocking shelves, carrying heavy bags of pet food, or running the cash. Even when the store is busy, she stays friendly and makes everyone feel welcome. She’s helped me a few times, and she’s always been patient, knowledgeable, and genuinely kind. It’s refreshing to see someone who actually seems to care about the customers and their pets instead of just trying to get through their shift. I really hope management knows who I’m talking about because she deserves to be recognized. Employees with her work ethic are hard to come by these days. If anyone deserves a promotion, it’s her. She represents Pet Valu so well and is one of the main reasons I enjoy shopping here.”
“Liz did an amazing job grooming my cockapoo, Smudge! He can be pretty difficult during haircuts, but she was so patient and professional with him. He looks absolutely adorable, and it’s clear she really cares about the dogs she works with. I highly recommend Liz to anyone looking for a groomer who takes the time to make even the more challenging pups feel comfortable!”
“The owner is very knowledgable in animal care specifically fish and birds.
A very good family owned business and will always sell high quality products to ensure your pets wellbeing.”
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“We picked up our 2 babies today! Mike and Gus. Now called Joey and Bear. They are TOTAL lovebugs! Also picked a bunch of supplies. They have totally checked out the house, and love cuddling up on our laps. Made themselves at home right away! Highly recommend this store!”