SoftMoc is a lifestyle footwear destination with locations in every major city. The business offers popular brands like UGG, SoftMoc, Blundstone, Birkenstock, and HOKA for women, men, and kids. Customers can shop online 24/7 and have items shipped to their home. SoftMoc has helpful staff who provide great customer service. They assist with finding the right shoe size and are understanding when issues arise. The staff is super nice and helpful, making it easy for customers to find what they need. SoftMoc also offers a reward program, allowing customers to collect points and save. With a positive attitude, customers can have a great experience at SoftMoc. The business strives to provide excellent service, as seen in their willingness to exchange defective items and order out-of-stock products.
Got a new pair of Chuck Taylor converse with the help of Amanda I think she was the manager. Awesome service she was very helpful with my shoe size and found exactly what i needed! Would definitely recommend her whenever you shop here!
January 2024
Excellent customer service by manager Riki. Will definitely return again as her professional was top tier!
November 2023
Loved my new pair of hey dudes, they had my size and had great customer service.
