The Telus store at Mapleview Mall provides an outstanding and exceptional customer service experience. Staff are incredibly helpful, knowledgeable, and professional, consistently going above and beyond. They greet customers with friendly smiles and genuine eagerness to help. Representatives listen patiently to complicated problems, take time to thoroughly investigate issues, and explain everything clearly, making processes easy, stress-free, and painless. Their significant advice and assistance, efficient service, and positive attitude turn frustrating situations around. Customers leave feeling relieved, valued, and well-supported. The service is truly wonderful and highly recommended, with many stating it is the best they have experienced in a long time. This location is fortunate to have such dedicated staff who make a significant difference.
The staff at Telus at Mapleview are incredibly helpful and truly go above and beyond. They took the time to understand my needs, explained everything clearly, and made the whole process easy and stress free. Great experience & service
August 2025
Thanks so much to Hammad and Michael who helped me sort out quite a few issues with my account and also to Enzo (phone support) who couldn’t have been more patient.
August 2025
Super quick service. Hammad was excellent to work with and helped me save a ton of money with an international plan!!!!!
