The Telus store at Mapleview Mall provides an outstanding and exceptional customer service experience. Staff are incredibly helpful, knowledgeable, and professional, consistently going above and beyond. They greet customers with friendly smiles and genuine eagerness to help. Representatives listen patiently to complicated problems, take time to thoroughly investigate issues, and explain everything clearly, making processes easy, stress-free, and painless. Their significant advice and assistance, efficient service, and positive attitude turn frustrating situations around. Customers leave feeling relieved, valued, and well-supported. The service is truly wonderful and highly recommended, with many stating it is the best they have experienced in a long time. This location is fortunate to have such dedicated staff who make a significant difference.
I was having issues with my phone. After trying to figure it out I went to the Telus store for assistance. Miechael assisted me and he was awesome. He fixed my issue in less than 5 minutes. I highly recommend Telus for being such a good provider and excellent customer service.
July 2026
Conrad was very knowledgeable and extremely helpful.
July 2026
Miechael went above and beyond to help my wife and I with an issue she was having with her phone. He was so patient with our questions and I would highly recommend his expertise to anyone!
