Canadian Tire at Highland Plaza in Cambridge is a well-regarded store known for its good customer service and helpful staff. Customers appreciate the knowledgeable employees, especially in the automotive and auto service departments, where quick and reasonable service is common. The store offers a great selection of products, and shoppers find the online ordering and in-store pickup system convenient, especially when in a hurry. The store is less crowded than others, making shopping more comfortable. The auto service team, including technicians like Kevin, are experienced and take the time to listen to customer concerns, ensuring safe and effective work, such as rustproofing vehicles, even hybrid models. The store is also locally owned and operated, offering specials that provide significant discounts, especially on items like tools and equipment. Security is visible, and the store maintains a clean and organized environment. Customers with mobility concerns wish the store had electric scooters for easier shopping. Overall, Canadian Tire Highland Plaza is praised for its friendly service, good product range, and helpful staff, making it a popular shopping destination in the area.
Employees could be a little more professional when cashing out or being asked questions
December 2025
Your staff went above and beyond. We needed a new battery for our Toyota and you did not have any in stock. Your staff made calls to suppliers to get a battery in-stock and we managed to get the battery changed the same day. We really appreciate it and want to thank the staff for the support.
November 2025
Update: Got Wiper ther for my SUV. Would not go on. Had to break one clip for it to fit. Not good.
