Freedom
Cell Phone StoresHours:
355 Hespeler Rd, Cambridge ON ON N1R Hours
About Freedom
Freedom offers exceptional customer service, making it a top choice for those seeking help with new phones and plans. Customers consistently praise the staff for their friendliness and willingness to assist. Sarah, Marshall, and Nestor are frequently mentioned for their outstanding support, ensuring that each customer finds the right solution for their needs. Marshall, in particular, is highlighted for his ability to help customers set up new phones with simple and affordable plans, making the process easy and stress-free. Customers have shared positive experiences when upgrading phones, including seamless transfers and great deals. The service is described as accommodating, with staff willing to resolve any issues that arise, such as phone returns or number porting glitches. Overall, Freedom is recommended for its welcoming atmosphere and knowledgeable staff, making it a reliable destination for anyone looking to upgrade their phone or switch providers. Customers leave feeling satisfied and appreciated, often expressing intentions to return for future needs.
Most Recent Reviews
January 2026
I went to upgrade a phone for my Mom and received outstanding service from Tyler. He went above and beyond to ensure that the phone transfer was seamless and satisfactory! I was very pleased!
December 2025
Great experience, great customer service, had a couple issues with a phone that I ordered didn't like it brought it back no problem no issues they accepted it person that helped me was very nice not pushy overall great experience
November 2025
We were looking for retirement phones. Nestor was very helpful explaining the different options to get us the best deal. He also set up the phones/esim cards. Great service.
More Comments(113)
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