Staples is a well-known office products company that provides a wide range of products, services, and expertise for office needs. Customers can find top brands such as Apple, Microsoft, HP, Canon, Epson, and Dell, along with paper, ink, toner, and the latest technology. The store also offers cleaning and breakroom supplies, as well as print and copy services. Many customers appreciate the helpful and friendly staff, with some describing employees as knowledgeable, funny, and approachable, which makes shopping a pleasant experience. For example, staff members like Martin and Christina received praise for their positive attitude, patience, and clear guidance, making tasks like creating raffle tickets and selecting tech products easier and more enjoyable. The print services are also highly regarded for being fast and of good quality. However, some reviews mention inconsistent customer service, citing instances of unprofessionalism that affected their overall experience. Overall, Staples is recognized for its good selection of products and friendly staff, although experiences with customer service can vary.
Jody at Carleton Place location helped me when I had an issue with online customer service. She resolved an issue that wasn’t even done at her store. Thank you.
September 2025
It's okay. Service pretty snobbish. Don't really like the CP location. They don't have the time of day for their clients. Mind you, they used to have really good service a few years ago.
August 2025
Went in for some software and then picked up a new larger HP monitor that works great that was on sale. Sales team was great. Manager was super helpful. Great spot!
