TELUS
Cell Phone Stores,
Internet Service ProvidersHours:
525 McNeely Ave SUITE 3, Carleton Place ON K7C 4S6 Hours
About TELUS
TELUS provides phone and internet services, with customers reporting both excellent and mixed experiences. Many highlight excellent and helpful service from staff, who are described as patient, courteous, and flexible during processes like changing phones or updating services. Customers recommend going in for phone needs and report very pleased and wonderful experiences with the assistance received. However, experiences can vary. Some customers report being shuffled between employees and encountering issues, such as unexpected data charges from in-store transfers. While internet service is frequently called excellent, phone service through Koodo receives feedback like "okay," with some noting regularly dropped calls. Overall, satisfaction often stems from helpful staff and pricing, despite occasional problems with billing or service consistency.
Most Recent Reviews
June 2025
We had the best service today. The service rep was so helpful and took the time to answer all our questions. Highly recommend going in to see them fir all your phone needs.
May 2025
Wonderful experience with Kailyn and Ahmed who helped me change phones and bring back phone. Great service very helpful and flexible.will Def return here.
April 2025
Excellent service. Very knowledgeable waled gentle staff
More Comments(41)
You May Also Like
17.06 miles
TELUS Telecommunications, Mobile Phones
- Carleton Place, Ontario
